Technology & AI Adoption
For business owners who know they should modernize, but do not know where to start or who to trust.
Where most people start
How to Vet a Tech Vendor After the Last One Left You Stuck
Read Technology & AI AdoptionThe AI Chatbot Everyone Is Talking About Is Probably Wrong for Your Front Desk
Read Technology & AI AdoptionThe Clipboard Is Still Your Intake System, and Patients Notice
Read Technology & AI AdoptionWhoever Knows Your Passwords Is Not Your IT Department
ReadEvery technology & ai adoption guide
How to Vet a Tech Vendor After the Last One Left You Stuck
You paid for a system that was never finished, and now the vendor is not answering. Here is how to vet the next one before you sign anything.
Read articleThe AI Chatbot Everyone Is Talking About Is Probably Wrong for Your Front Desk
Every vendor selling you an AI chatbot wants you to believe the front desk is a solved problem. It is not. Here is what actually belongs to a machine and what still belongs to your staff.
Read articleThe Clipboard Is Still Your Intake System, and Patients Notice
A new patient filling out the same information on paper that they already typed online during booking is a small thing. It is also usually the first real impression your practice makes.
Read articleWhoever Knows Your Passwords Is Not Your IT Department
The person keeping your systems running might be an employee, a manager, or whoever happened to be good with computers. Here is what happens to your business the day they are not available, and how to fix it before that day comes.
Read articleWhy You Are Still Manually Typing Data From One System Into Another
Every business has one. A person, sometimes the owner, who spends part of every day copying information from one screen into another by hand. Here is what that habit is actually costing you.
Read articleYou Have Twelve Logins and No Idea What Half of Them Do
Twelve logins, half of them doing nothing for you anymore. Here is how to find out which ones, and what an honest software audit actually looks like for a small operation.
Read articleYour Restaurant POS Was Built for a Different Restaurant
Your point of sale was picked for a different restaurant, a different owner, a different season. Here is why the gaps between your reservation system, your POS, and your online ordering keep costing you labor you never see on paper, and what it actually takes to close them.
Read articleWant help with technology & ai adoption in your own business?
For business owners who know they should modernize, but do not know where to start or who to trust.