The New Owner Walkthrough
Bought an existing business? I sort through whatever systems the last owner left behind and rebuild what's worth keeping.
Where most people start
The Customer List That Lived in the Old Owner's Head
Read The New Owner WalkthroughThe Software Subscriptions Nobody Remembers Signing Up For
Read The New Owner WalkthroughThe Vendor Contracts You Inherited Without Reading
Read The New Owner WalkthroughWho Actually Owns the Logins After You Buy a Business
ReadEvery the new owner walkthrough guide
The Customer List That Lived in the Old Owner's Head
When you buy an existing business, the equipment and the lease come with the sale. The customer list, the VIPs, and the payment history that lived only in the old owner's head do not, and they start walking out the door the moment nobody remembers to write them down.
Read articleThe Software Subscriptions Nobody Remembers Signing Up For
You closed on the business, and along with the keys and the customer list, you inherited a dozen logins nobody can explain. Here is how to find out what you actually need.
Read articleThe Vendor Contracts You Inherited Without Reading
Every existing business you buy comes with a stack of vendor contracts nobody has reread since the sale closed. Here is why new owners let them ride, and what a real ninety day audit looks like.
Read articleWho Actually Owns the Logins After You Buy a Business
You signed the closing papers, but the Google account, the POS system, and the booking calendar might still belong to someone who does not work there anymore. Here is how to find every login tied to your new business and get it into your name before it becomes a crisis.
Read articleWhy Your New Staff Keeps Doing Things the Old Way
You told your team the new process three times. They nodded, then went right back to doing it the old owner's way. That is not stubbornness. It is a system that was never written down, only carried in someone's head.
Read articleYour Google Business Profile Still Belongs to the Person You Bought the Business From
Buying a business does not hand you its Google Business Profile, Yelp account, or old social pages. Here is why those stay locked under the previous owner, and what it takes to get them back under your name.
Read articleWant help with the new owner walkthrough in your own business?
Bought an existing business? I sort through whatever systems the last owner left behind and rebuild what's worth keeping.